Consultation Booking and Rescheduling Policy

Consultation Booking and Rescheduling

These terms apply to scheduled consulting sessions and are separate from the final-sale terms for downloadable PDF products.

Requesting an Appointment

Free 15-minute introductory calls may be requested through Microsoft Bookings. Paid 60-minute specialist consultations begin with an email request from the Book a Call page; sending a request does not create a calendar appointment. PM Prosperity reviews consultant availability and offers an appointment before payment. The $150 consultation fee must be received and verified before PM Prosperity places or confirms a paid appointment. Once an appointment is offered, the payment window is 24 hours; requests with less than 24 hours’ notice require payment immediately before confirmation. Unpaid proposed appointments may be released.

Rescheduling or Cancellation

Please email support@pmprosperityllc.com as soon as possible if you need to change your appointment. Requests are handled according to consultant availability, agreed engagement terms, and applicable law. Please contact us about any disputed charges or missed sessions; we review each situation according to the applicable agreement and law.

Problems with Scheduling or Delivery

If a payment is made but the consultation is not confirmed, or if PM Prosperity cannot deliver the booked service, contact the support team promptly for resolution consistent with applicable law. Never share complete card numbers by email.

Custom Consulting Engagements

Feasibility reviews, launch projects, and other custom services are governed by the scope, payment terms, deliverables, and change policies agreed in writing before a project begins.

Digital Products Are Different

Downloadable PDF guides and digital resources have separate final-sale terms. See our Digital Product Sales Policy.

This policy does not override any mandatory consumer rights or the express terms of a separately signed consulting agreement.